{"page_status":{"page":{"name":"Cloudways","subdomain":"cloudwaysltd","domain":"status.cloudways.com","created_at":"2014-04-08T23:42:31.670+02:00","updated_at":"2018-10-16T22:19:00.582+02:00","url":"http://www.cloudways.com","hidden_from_search":false,"css_body_background_color":"f8f8f8","css_font_color":"000000","css_light_font_color":"575553","css_greens":"0e134f","css_yellows":"f1c40f","css_oranges":"e67e22","css_reds":"e74c3c","allow_page_subscribers":true,"allow_incident_subscribers":true,"notifications_from_email":"noreply@cloudways.com","allow_email_subscribers":true,"allow_sms_subscribers":true,"twitter_username":"Cloudways","branding":"premium","support_url":"https://support.cloudways.com","allow_webhook_subscribers":false,"css_border_color":"565656","css_graph_color":"3498db","css_link_color":"3498db","page_description":null,"activity_score":274,"headline":"Cloudways System Status","viewers_must_be_team_members":false,"ip_filters":null,"css_blues":"3498DB","time_zone":"Amsterdam","notifications_reply_to_email":null,"notifications_email_footer":"You received this email because you are subscribed to Cloudways's service status notifications.","hero_cover":{"updated_at":"2018-07-30T13:52:17.000+00:00","original_url":"//s3.amazonaws.com/statuspage-production/pages-hero_covers/original/4546/status-header-img-2.jpg","size":24488,"normal_url":"//s3.amazonaws.com/statuspage-production/pages-hero_covers/normal/4546/status-header-img-2.jpg","retina_url":"//s3.amazonaws.com/statuspage-production/pages-hero_covers/retina/4546/status-header-img-2.jpg"},"transactional_logo":{"updated_at":"2014-04-09T11:41:08.000+00:00","original_url":"//s3.amazonaws.com/statuspage-production/pages-transactional_logos/original/4546/stringio.txt","size":9540,"normal_url":"//s3.amazonaws.com/statuspage-production/pages-transactional_logos/normal/4546/stringio.txt","retina_url":"//s3.amazonaws.com/statuspage-production/pages-transactional_logos/retina/4546/stringio.txt"},"favicon_logo":{"updated_at":"2018-07-30T14:46:05.000+00:00","size":1150,"url":"//s3.amazonaws.com/statuspage-production/pages-favicon_logos/original/4546/favicon.ico"},"email_logo":{"updated_at":null,"original_url":"","size":null,"normal_url":"","retina_url":""},"twitter_logo":{"updated_at":null,"size":null,"url":""},"id":"3wlgh0qb53fx","organization_id":"kt3s956crw03"}},"components":[{"status":"operational","name":"Cloudways Home","created_at":"2014-12-12T10:24:16.299+01:00","updated_at":"2016-11-11T11:34:44.559+01:00","position":1,"description":"Main Cloudways website at www.cloudways.com","showcase":false,"id":"dbx7khrhtsnv","group_id":null,"page_id":"3wlgh0qb53fx","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Cloudways Cloud Platform Console","created_at":"2014-04-08T23:42:31.678+02:00","updated_at":"2018-09-30T07:00:58.604+02:00","position":2,"description":"Cloudways Cloud Platform Console at https://platform.cloudways.com/","showcase":false,"id":"6jysy300sz7c","group_id":null,"page_id":"3wlgh0qb53fx","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Cloudways Cloud Platform Service","created_at":"2014-12-12T11:03:00.596+01:00","updated_at":"2018-08-28T18:29:27.339+02:00","position":3,"description":"All components (infrastructure, deployment, orchestration, monitoring ....) that make up the Cloudways Cloud Platform Service","showcase":false,"id":"s1k3lq752lq6","group_id":null,"page_id":"3wlgh0qb53fx","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Cloudways Support","created_at":"2014-12-12T10:27:25.092+01:00","updated_at":"2016-11-11T11:37:47.694+01:00","position":5,"description":"Cloudways Support at https://tickets.cloudways.com and Live Chat","showcase":false,"id":"rtqqgd1xwfxx","group_id":null,"page_id":"3wlgh0qb53fx","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Cloudways API","created_at":"2016-08-16T10:32:40.552+02:00","updated_at":"2016-08-16T10:32:40.552+02:00","position":6,"description":"Cloudways API Services at https://api.cloudways.com","showcase":false,"id":"2v43v00dz9k7","group_id":null,"page_id":"3wlgh0qb53fx","group":false,"only_show_if_degraded":false}],"months":[{"name":"October","year":2018,"starts_on":1,"days":31,"incidents":[{"code":"0w12yjhhqy03","name":"Event Processing Issue in Digital Ocean","message":"The server provisioning issue has been resolved by Digital Ocean which was related to Event Processing. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance.","impact":"none","timestamp":"Oct 16, 21:34 - 22:19 CEST"}]},{"name":"September","year":2018,"starts_on":6,"days":30,"incidents":[{"code":"6hzmtqkmlq8r","name":"[Scheduled] Cloudways Platform Maintenance Sunday 30th 4:30am - 5:00am UTC","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Sep 30, 06:30 - 07:00 CEST"},{"code":"m5fmc15q7xfg","name":"Degraded Performance: Cloudways CDN (Stackpath)","message":"A fix has been implemented by their team and they are monitoring the results.","impact":"none","timestamp":"Sep 29, 16:05 CEST"},{"code":"n57xz4qxc5y5","name":"Issues in Server Provisioning (with Vultr)","message":"The issue impacting the server provisioning/deletion of Vultr has been resolved. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance.","impact":"none","timestamp":"Sep 24, 09:38 - 12:13 CEST"},{"code":"szyfx5v9x8jh","name":"Network Connectivity Issue in Miami - Vultr","message":"The issue impacting network connectivity in Miami Region of Vultr has been resolved. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance.","impact":"none","timestamp":"Sep 18, 17:20 - 19:29 CEST"},{"code":"pjy33yfc5z8n","name":"Issue with New Server Provisioning","message":"The Subjected incident has been resolved. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance.","impact":"none","timestamp":"Sep 11, 07:02 - 12:08 CEST"}]},{"name":"August","year":2018,"starts_on":3,"days":31,"incidents":[{"code":"40ryjvqrz88j","name":"Issues in Server Provisioning (with Digital Ocean -London)","message":"The issue impacting the server provisioning/deletion of Digital Ocean has been resolved. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance.","impact":"none","timestamp":"Aug 29, 20:05 - 21:49 CEST"},{"code":"2n2257wswsnf","name":"Issues in Server Provisioning (with Digital Ocean)","message":"The issue impacting the server provisioning/deletion of Digital Ocean has been resolved. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance.","impact":"none","timestamp":"Aug 28, 16:23 - 18:29 CEST"},{"code":"nmrz98n09y3c","name":"Issues with Rackspace Webmail","message":"We would like to inform you that the Rackspace Webmail issue has been resolved now and users can log into Webmail as expected. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance. Cloudways Team","impact":"none","timestamp":"Aug 24, 18:13 - Aug 26, 06:55 CEST"},{"code":"ctwgrk3s5w7h","name":"Issues in Server Provisioning (with Digital Ocean)","message":"The issue impacting the server provisioning of Digital Ocean has been resolved. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance.","impact":"none","timestamp":"Aug 22, 16:19 - 21:34 CEST"},{"code":"0xjxv2tyly1k","name":"Network Connectivity Issue in Newark- Linode","message":"The issue impacting network connectivity in Newark Region of Linode has been resolved. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance.","impact":"none","timestamp":"Aug 18, 03:11 - 05:33 CEST"},{"code":"wtq4dvqf6cvx","name":"Issues in Server Provisioning (with Digital Ocean)","message":"The issue impacting the server provisioning of Digital Ocean has been resolved. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance.","impact":"none","timestamp":"Aug 16, 20:34 - 22:25 CEST"}]}],"show_component_filter":false,"show_uptime_calendar":true,"component_filter":null,"start_time":"2018-08-01T00:00:00+02:00","end_time":"2018-10-31T23:59:59+01:00"}

Incident History