Issue with Amazon Web Services Infrastructure Provider [AWS Identity and Access Management administration]

Incident Report for Cloudways

Resolved

This issue has now been resolved and server creation/cloning functionality has been restored.

If you face any issue, please contact our Live Chat support.

Posted May 03, 2017 - 23:35 UTC

Identified

We have detected a connectivity issue with Amazon, that leads to operations failing in creating new servers.

They are experiencing error rates and latencies on IAM administrative APIs (https://status.aws.amazon.com/) and their engineers are actively working to resolve the issue.

We will update as soon as we have an additional information here.

Posted May 03, 2017 - 21:22 UTC