Let's Encrypt have resolved the issue that was affecting production certificate issuance and renewal. Service is restored and should be working fine now. We apologize for any inconvenience you may have faced.

We are receiving a number of complains related to customer's not able to renew or install Let's Encrypt certificate. The issue is identified by the Let's Encrypt community and their team is working on fixing this issue. To track down more details of this current incident, please follow: https://letsencrypt.status.io/. Please contact to Cloudways Support in case you have any questions.