Issue with Rackspace POP, IMAP and Webmail Services

Incident Report for Cloudways

Resolved

Rackspace issue has been resolved now. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance.
Posted Jun 26, 2019 - 23:39 UTC

Identified

Rackspace is having disruption with their Hosted Email services. Users will experience slowness when accessing their email. This includes slowness accessing Webmail, loading messages, attachments, and connecting using IMAP and POP3.
Posted Jun 26, 2019 - 20:27 UTC