At this time network connectivity in Dallas region has been fully resolved.
In case there is still an accessibility issues with VULTR [Dallas location] then contact our support for assistance.
Cloudways Team
Posted Dec 23, 2017 - 01:13 UTC
Update
We will update as soon as we have an additional information here
Cloudways Team
Posted Dec 22, 2017 - 23:32 UTC
Identified
They are currently experiencing a partial outage at Dallas location. Their network engineers are actively working with their upstream providers to restore connectivity as quickly as possible.