We would like to inform you that the Rackspace Webmail issue has been resolved now and users can log into Webmail as expected. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance.
Cloudways Team
Posted Aug 26, 2018 - 04:55 UTC
Identified
We are sorry for the inconvenience that you are facing with the Rackspace Webmail. We would like to confirm that we are continuously in contact with the Rackspace team and we will update as soon as we secure any successful response from them on the issue.