Issues in New Server Provisioning (with Digital Ocean)
Incident Report for Cloudways
Resolved
The server provisioning issue has been resolved by Digital Ocean which was related to Event Processing. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance.
Posted Dec 30, 2017 - 16:22 UTC
Monitoring
The server provisioning issue has been investigated and resolved by Digital Ocean team. Their engineers will continue to monitor these operations. We apologize for any inconvenience that might have been caused during this time.
Posted Dec 30, 2017 - 15:41 UTC
Investigating
We have detected a provisioning issue with Digital Ocean servers in our platform, that leads to adding server operations failing. The issue is from the upstream provider (Digital Ocean). We will update this report as soon as we have additional information.
Posted Dec 30, 2017 - 15:33 UTC