Latency Issue on chat support (Intercom)
Incident Report for Cloudways
This incident has been resolved.
Posted Oct 04, 2021 - 15:10 UTC
We are continuing to monitor for any further issues.
Posted Oct 04, 2021 - 15:10 UTC
A fix has been implemented by Intercom team and we are monitoring the results.
Posted Oct 04, 2021 - 14:30 UTC
We are currently seeing latency issues on our chat system. This incident has been reported to the Intercom support team and they are working on it. Once we get any additional updates from them, we will let you know.
Posted Oct 04, 2021 - 13:31 UTC
This incident affected: Cloudways Support.