Vultr London Network Outage - 2020-12-11
Incident Report for Cloudways
Resolved
This incident has been resolved.
Posted Dec 12, 2020 - 12:27 UTC
Identified
We have observed some additional minor connectivity issues in our VULTR's London data center due to which users may experience some degraded performance. we have again escalate the issue to VULTR If you are experiencing problems, please open a Support ticket for assistance.
Posted Dec 12, 2020 - 03:49 UTC
Monitoring
At this time VULTR have been able to correct the issues affecting connectivity in the London data center. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.
Posted Dec 12, 2020 - 00:30 UTC
Investigating
Our Cloud provider Vultr currently experiencing a partial outage in our London location. Our network engineers are actively working with our upstream providers to restore connectivity as quickly as possible. Our Engineering team is in close coordination with them and we will keep our customers updated with the progress regarding the activity.
Posted Dec 11, 2020 - 19:43 UTC
This incident affected: Cloudways Cloud Platform Service.