Cloudways Status

Cloudways System Status

All Systems Operational

Cloudways Home Operational

Cloudways Cloud Platform Console Operational

Cloudways Cloud Platform Service Operational

Cloudways Support Operational

Cloudways API Operational

Cloud Providers Operational

AWS Operational

DigitalOcean Operational

Google Cloud Operational

Linode Operational

Vultr Operational

Add-on Services Operational

Cloudflare Enterprise Operational

DNS Made Easy Operational

Elastic Email Operational

Rackspace Email Operational

Stackpath Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

Issue with Adding Domains and Managing DNS Records

Resolved - This issue of adding domains and the records in DNS Made Easy is marked as resolved !
Oct 31, 10:39 UTC

Investigating - We are currently encountering an issue with adding domains and the records in DNS Made Easy. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains.
Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected.
Our team is actively investigating the issue and will provide updates as soon as more information is available
Oct 31, 05:46 UTC

Oct 30, 2025

Rackspace Webmail Access Issue!

Resolved - This incident has been resolved.
Oct 30, 10:21 UTC

Investigating - Rackspace is currently experiencing an issue affecting access to Webmail. We would like to confirm that our engineers are continuously in contact with the Rackspace team and reviewing this. We will update you as soon as we secure any successful response and full service is restored.
Oct 29, 03:58 UTC

Oct 29, 2025

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

Issue Adding Servers on DigitalOcean

Resolved - This incident has been resolved.
Oct 23, 01:33 UTC

Investigating - We are encountering difficulties adding servers at DigitalOcean in several regions. Our team is collaborating closely with the DigitalOcean support team to address the issue and will provide updates on this page as soon as new information is available. We sincerely apologize for the inconvenience.
Oct 22, 23:36 UTC

Oct 22, 2025

Issue with Inbox on Support Chat Tool

Resolved - This incident has been resolved.
Oct 22, 13:28 UTC

Investigating - Our team is aware and investigating the issue with the chat tool support team. We will update you here as soon as we have more information. We highly value your patience and understanding as we strive to rectify the situation promptly. Thank you for your continued support.
Oct 22, 10:39 UTC

Elastic email degraded services

Resolved - This incident has been resolved.
Oct 22, 09:49 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 09:49 UTC

Investigating - Currently, we are experiencing degraded services with Elastic Email service affecting a subset of customers and causing timeout errors while sending emails. Our teams are actively investigating the problem with the elastic email team and we will be updating this status page with further information as soon as it is available. We apologize for any inconvenience this may be causing.
Oct 21, 09:02 UTC

Oct 21, 2025

Issue with Inbox in Chat Tool

Resolved - This incident has been resolved.
Oct 21, 02:02 UTC

Identified - We have identified an issue with our support Chat tool, impacting the Inbox, and Messenger. As a result, customers may encounter errors while reporting support issues through chat during this period. You can reach out to us for immediate assistance on ticket support.

We highly value your patience and understanding as we strive to rectify the situation promptly. Thank you for your continued support.
Oct 20, 07:26 UTC