Cloudways Website & Affiliate portal unavailable

Incident Report for Cloudways

Resolved

The maintenance on the Cloudways website and affiliate portal is complete, and both services are fully restored and operating normally.

Please reach out to support in case of any questions or issues.

Posted Oct 21, 2026 - 19:48 UTC

Identified

Affected service: Cloudways Website and Affiliate Portal

Update: Our team is still actively working on applying the PHP security patches, and the Cloudways website and affiliate portal is currently unavailable as a result. The work is taking slightly longer than initially expected, and we now anticipate the website and affiliate portal being back online within approximately the next hour. We appreciate your patience and will post another update as soon as the stated components are fully restored.

Posted Oct 21, 2026 - 16:26 UTC

This incident affected: Cloudways Home.