Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 06, 2026 - 10:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 06, 2026 - 09:00 UTC
Scheduled - We will be performing a rolling update of the Apache HTTP Server across our all servers. This update upgrades Apache from version 2.4.66 to 2.4.67.
Activity Time:
Activity start time: 6th May, 09:00 UTC
Activity end time: 6th May, 19:00 UTC
Impact Area:
Security: Cloudways users are not impacted by the recently detected vulnerability (CVE-2026-23918) in Apache v2.4.66 due to our platform’s security configurations. However, we are proactively updating to the latest stable version (2.4.67) to ensure continued server hardening.
Service Restart: Please note that Apache will restart once during this update to apply the changes. Your site may experience a brief interruption during this period.
Duration: This update is being rolled out in phases and may take up to 10 hours to complete across the entire fleet.
We will promptly inform you as soon as this maintenance is complete. Thank you for your patience and understanding as we work to improve your experience. If you have any questions, please feel free to reach out to our support team.
May 6, 2026 09:00-19:00 UTC
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 09, 2026 - 19:11 UTC
Update - AWS is currently experiencing a power outage affecting two of its three data centers in Bahrain. The remaining center is currently over capacity, leading to widespread service failures. Since backups are hosted in the same region, recovery is dependent on AWS restoring local power and connectivity. We are monitoring the situation 24/7 and will update you the moment services begin to recover.
Mar 02, 2026 - 18:28 UTC
Identified - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the Bahrain region, impacting instances hosted in the ME-SOUTH-1 region.
Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 02, 2026 - 08:05 UTC
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 09, 2026 - 19:10 UTC
Identified - AWS is reporting a power outage affecting two Availability Zones in the UAE region. The massive load on the remaining zone is causing widespread disruptions. As backups are localized to this region, they are also impacted. We are tracking AWS updates closely and will notify you as soon as the service is restored.
Mar 02, 2026 - 18:30 UTC
Investigating - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the UAE region, impacting instances hosted in the ME-CENTRAL-1 region.
Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 01, 2026 - 13:53 UTC