Cloudways System Status
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 09, 2026 - 19:11 UTC
Update - AWS is currently experiencing a power outage affecting two of its three data centers in Bahrain. The remaining center is currently over capacity, leading to widespread service failures. Since backups are hosted in the same region, recovery is dependent on AWS restoring local power and connectivity. We are monitoring the situation 24/7 and will update you the moment services begin to recover.
Mar 02, 2026 - 18:28 UTC
Identified - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the Bahrain region, impacting instances hosted in the ME-SOUTH-1 region.

Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.

Mar 02, 2026 - 08:05 UTC
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 09, 2026 - 19:10 UTC
Identified - AWS is reporting a power outage affecting two Availability Zones in the UAE region. The massive load on the remaining zone is causing widespread disruptions. As backups are localized to this region, they are also impacted. We are tracking AWS updates closely and will notify you as soon as the service is restored.
Mar 02, 2026 - 18:30 UTC
Investigating - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the UAE region, impacting instances hosted in the ME-CENTRAL-1 region.

Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.

Mar 01, 2026 - 13:53 UTC
Cloudways Home Operational
Cloudways Cloud Platform Console Operational
Cloudways Cloud Platform Service Operational
Cloudways Support Operational
Cloudways API Operational
Cloud Providers Partial Outage
AWS Partial Outage
DigitalOcean Operational
Google Cloud Operational
Linode Operational
Vultr Operational
Add-on Services Operational
Cloudflare Enterprise Operational
DNS Made Easy Operational
Elastic Email Operational
Rackspace Email Operational
Stackpath Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 3, 2026

No incidents reported today.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Resolved - This incident has been resolved.
Apr 30, 08:32 UTC
Investigating - Our upstream provider Vultr is currently experiencing a partial outage in their Seoul - Korea location. Their engineering team is actively working to resolve the issue as soon as possible. We regret any inconvenience this may cause.
Apr 29, 21:58 UTC
Apr 29, 2026
Resolved - This incident has been resolved.
Apr 29, 23:27 UTC
Monitoring - We have implemented a fix for this issue and are currently monitoring the results. We will provide a final update once the resolution is confirmed.
Apr 29, 19:46 UTC
Identified - We are currently investigating an issue related to the Cloudways Platform dashboard. While our servers remain fully operational and all hosted websites are working fine, some users may experience slow loading times or temporary errors when accessing their account or platform details.

Our engineering team has implemented a fix and we are currently monitoring the situation to ensure full stability. We will provide further updates as they become available. Thank you for your patience.

Apr 29, 19:37 UTC
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026
Resolved - This incident has been resolved.
Apr 21, 02:15 UTC
Monitoring - A fix has been implemented by the cloud provider team and they are monitoring the results.
Apr 20, 14:51 UTC
Investigating - Our upstream provider Linode is currently investigating an emerging service issue affecting connectivity in their Frankfurt (DE-FRA-2) region. We will share further updates as soon as more information becomes available from the provider.
Apr 20, 12:33 UTC
Apr 20, 2026
Apr 19, 2026

No incidents reported.