Cloudways System Status
All Systems Operational
Cloudways Home ? Operational
Cloudways Cloud Platform Console ? Operational
Cloudways Cloud Platform Service ? Operational
Cloudways Support ? Operational
Cloudways API ? Operational
Cloud Providers Operational
AWS Operational
DigitalOcean Operational
Google Cloud Operational
Linode Operational
Vultr Operational
Add-on Services Operational
Cloudflare Enterprise Operational
DNS Made Easy Operational
Elastic Email Operational
Rackspace Email Operational
Stackpath Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our backend team is set to conduct a mandatory database maintenance activity associated with our cloud provider. As a result, the Cloudways Platform will be temporarily inaccessible for customers. This maintenance process is anticipated to take approximately 30 minutes. We will promptly confirm the completion of the activity once it concludes.
Posted on Jun 12, 2024 - 18:54 UTC
Past Incidents
Jun 12, 2024

No incidents reported today.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Completed - The scheduled maintenance has been completed.
Jun 10, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 05:00 UTC
Scheduled - we will be conducting essential updates on our systems to enhance performance and security. As a result, there will be a brief period of downtime expected on Monday, June 10th, 2024, from 05:00 UTC to 05:30 UTC. During this scheduled maintenance window, the Cloudways website may be temporarily unavailable for approximately 10 minutes. Your cooperation in this regard is highly appreciated.
Jun 7, 09:22 UTC
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024
Resolved - This incident has been resolved.
Jun 4, 18:41 UTC
Investigating - We're aware that users are currently unable to access Rackspace email due to a technical issue. Our team is actively investigating the problem and collaborating with Rackspace to find a solution. We'll provide an update as soon as we have more information. We sincerely apologize for the inconvenience.
Jun 4, 15:43 UTC
Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.

May 30, 2024

No incidents reported.

May 29, 2024
Resolved - This incident has been resolved.
May 29, 18:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 17:28 UTC
Identified - The Chat tool support team has identified the issue and is working on a fix. While this is being addressed as a priority, please note that our ticketing system remains available for any urgent queries. We sincerely apologize for any inconvenience caused.
May 29, 16:27 UTC
Investigating - We are currently experiencing latency issues with our chat tool. This incident has been reported to the chat tool support team and they are actively investigating the matter. We will keep you informed of any updates as soon as they become available. We regret any inconvenience caused by this issue and appreciate your understanding and patience.
May 29, 15:22 UTC