Update - The Object Cache Pro team is actively working on investigating this issue, and we'll share an update as soon as it's available
Jul 01, 2025 - 07:30 UTC
Investigating - We're currently experiencing an issue impacting Object Cache installation. Users attempting to enable Object Cache from the platform may encounter an error, preventing successful installations.
Our team is actively investigating the root cause and working to resolve this as soon as possible. We'll provide further updates as more information becomes available.
Jun 30, 2025 - 07:36 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 08:00 UTC
Scheduled -
What's Happening? We are proactively rolling out scheduled kernel updates to ensure your servers remain secure, fast, and reliable. This is part of our routine commitment to providing a best-in-class hosting experience.
What is the Impact? The maintenance is designed for minimal disruption. For each server, we expect: A brief maintenance window of 5-10 minutes. A momentary service interruption of approximately 1 minute for a required reboot. Server access will be temporarily unavailable during this window.
Next Steps: We have already emailed the specific maintenance schedules on the email address associated with your Cloudways account. No action is required from you. We will post updates here as the maintenance windows begin and end.
Thank you for your patience and understanding as we work to improve your experience. If you have any questions, please feel free to reach out to our support team.
Jun 16, 15:47 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 06:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 06:00 UTC
Scheduled -
We will be conducting an important platform maintenance to enhance performance and reliability during the following window:
Activity start time: 1st July, 06:00 UTC Activity end time: 1st July, 06:15 UTC
Impact Area: - Flexible product operations may experience temporary slowness during this maintenance window. - There will be no impact on your site's overall availability.
We will promptly inform you as soon as this maintenance is complete. Thank you for your patience and understanding as we work to improve your experience. If you have any questions, please feel free to reach out to our support team.
Jun 30, 18:44 UTC
Resolved -
This incident has been resolved.
Jun 18, 01:15 UTC
Investigating -
We have Identified that our upstream provider, VULTR, is experiencing a partial outage in the Dallas region, which may result in delays and server inaccessibility. Their team is currently investigating the issue. We will provide updates as soon as more information becomes available. We sincerely apologize for any inconvenience this may cause.
Jun 17, 20:40 UTC
Resolved -
This incident has been resolved.
Jun 17, 13:49 UTC
Investigating -
We are currently encountering an issue with adding domains and the records in DNS Made Easy. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly, and there is no impact on your website's availability or functionality. All websites remain fully operational and accessible as expected. Our team is actively investigating the issue and will provide updates as soon as more information is available
Jun 17, 10:58 UTC