Cloudways Status

Aug 29, 2026

No incidents reported today.

Aug 28, 2026

Resolved - Following the ongoing AWS outage in the ME-Central-1 (UAE) region, we have disabled server provisioning in this region. If you currently have active workloads in ME-Central-1, please migrate them to an alternative region of your choice. Our support team is available if you need guidance or assistance during the migration process.
We apologize for the inconvenience and appreciate your cooperation as we take steps to ensure your service reliability.
Aug 28, 19:26 UTC

Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 9, 19:10 UTC

Identified - AWS is reporting a power outage affecting two Availability Zones in the UAE region. The massive load on the remaining zone is causing widespread disruptions. As backups are localized to this region, they are also impacted. We are tracking AWS updates closely and will notify you as soon as the service is restored.
Mar 2, 18:30 UTC

Investigating - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the UAE region, impacting instances hosted in the ME-CENTRAL-1 region.

Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 1, 13:53 UTC

AWS Middle East (Bahrain) Outage

Resolved - Following the ongoing AWS outage in the ME-SOUTH-1 (Bahrain) region, we have disabled server provisioning in this region. If you currently have active workloads in ME-SOUTH-1, please migrate them to an alternative region of your choice. Our support team is available if you need guidance or assistance during the migration process.
We apologize for the inconvenience and appreciate your cooperation as we take steps to ensure your service reliability.
Aug 28, 19:25 UTC

Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 9, 19:11 UTC

Update - AWS is currently experiencing a power outage affecting two of its three data centers in Bahrain. The remaining center is currently over capacity, leading to widespread service failures. Since backups are hosted in the same region, recovery is dependent on AWS restoring local power and connectivity. We are monitoring the situation 24/7 and will update you the moment services begin to recover.
Mar 2, 18:28 UTC

Identified - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the Bahrain region, impacting instances hosted in the ME-SOUTH-1 region.

Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 2, 08:05 UTC

Aug 27, 2026

MANDATORY MAINTENANCE: Server Restart Required

Resolved - This incident has been resolved.
Aug 27, 12:10 UTC

Update - The mandatory maintenance is still underway. Our engineering team is actively working to complete the activity as quickly as possible. We appreciate your patience and cooperation in this regard.
Jul 11, 07:07 UTC

Update - We are continuing to work on a fix for this issue.
May 16, 09:49 UTC

Identified - We are running a mandatory maintenance activity across a few of our customers’ servers regarding infrastructure stability upgrades. This will require us to restart the servers which will introduce a brief service interruption. We are expecting the Cloudways Platform to remain fully operational during this activity. This is an ongoing activity and we will provide further updates here. Thank you for your trust in Cloudways.
May 16, 09:47 UTC

Aug 26, 2026

No incidents reported.

Aug 25, 2026

DigitalOcean Public API Degradation

Resolved - This incident has been resolved.
Aug 25, 08:30 UTC

Monitoring - Our DigitalOcean Engineering team has implemented mitigation measures to address the issue affecting the DigitalOcean public API and Cloud Control Panel. We are seeing requests succeed, and users should now be able to access the Cloud Control Panel and issue/receive API requests normally.

We are currently monitoring the situation to ensure that the service has returned to normal operation and remains stable. We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.
Aug 24, 22:04 UTC

Investigating - Our DigitalOcean Engineering team is investigating an issue affecting the DigitalOcean Public API. As a result, customers may experience increased response times for API requests, including actions such as server restarts, disk attachments, and server provisioning.

The team is actively working to identify and resolve the issue. We will provide further updates as soon as more information becomes available.

We apologize for the inconvenience and appreciate your patience and understanding.
Aug 24, 18:36 UTC

Aug 24, 2026

Aug 23, 2026

No incidents reported.

Aug 22, 2026

Scheduled Platform Maintenance

Completed - The scheduled maintenance has been completed.
Aug 22, 05:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 05:00 UTC

Scheduled - We will be conducting an important platform maintenance to enhance performance and reliability during the following window:

Activity start time: 22nd August, 05:00 UTC
Activity end time: 22nd August, 05:15 UTC

Impact Area:
- Access to the Cloudways login page may become temporarily unavailable during this maintenance window. The Cloudways Platform will remain operational.
- There will be no impact on your site’s overall availability.

We will promptly inform you as soon as this maintenance is complete. Thank you for your patience and understanding as we work to improve your experience. If you have any questions, please feel free to reach out to our support team.
Aug 21, 12:10 UTC

Aug 21, 2026

No incidents reported.

Aug 20, 2026

WP Rocket incompatibility with WordPress 7.1 (fatal errors)

Resolved - This incident has been resolved.
Aug 20, 12:25 UTC

Monitoring - The WP Rocket team has released hotfix version v3.23.2.2, which addresses and resolves the issue. Users experiencing this issue are advised to update to WP Rocket v3.23.2.2. Detailed information regarding this issue is available on the WP Rocket Status Page https://status.wp-rocket.me/.

Thank you for your patience and cooperation as this issue was investigated and resolved.
Aug 20, 10:52 UTC

Identified - We have identified an issue causing fatal errors (500 error) on WordPress applications running WordPress 7.1 alongside the WP Rocket plugin.

The WP Rocket team has confirmed the issue and is actively working on a resolution. You can monitor their progress and view real-time updates directly on the official WP Rocket Status Page available on this link https://status.wp-rocket.me/.

We sincerely apologize for any disruption this may cause and appreciate your patience while a fix is being deployed.
Aug 20, 10:24 UTC

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

Scheduled Platform Maintenance

Completed - The scheduled maintenance has been completed.
Aug 16, 04:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 03:30 UTC

Scheduled - We will be conducting an important platform maintenance to enhance performance and reliability during the following window:

Activity start time: Sunday 16th August, 03:30 UTC
Activity end time: Sunday 16th August, 04:30 UTC

Impact Area during the activity:
- Cloudways Platform will temporarily experience downtime.
- There will be no impact on your site's overall availability.

We will promptly inform you as soon as this maintenance is complete. Thank you for your patience and understanding as we work to improve your experience. If you have any questions, please feel free to reach out to our support team.
Aug 13, 15:56 UTC

Aug 15, 2026

No incidents reported.

All Systems Operational

Past Incidents