Cloudways System Status
Investigating - Our upstream provider, Vultr, is currently experiencing a partial outage in their Sydney location. Their network engineers are actively working to restore connectivity as quickly as possible. We regret any inconvenience caused and appreciate your patience.
Apr 02, 2026 - 13:58 UTC
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 09, 2026 - 19:11 UTC
Update - AWS is currently experiencing a power outage affecting two of its three data centers in Bahrain. The remaining center is currently over capacity, leading to widespread service failures. Since backups are hosted in the same region, recovery is dependent on AWS restoring local power and connectivity. We are monitoring the situation 24/7 and will update you the moment services begin to recover.
Mar 02, 2026 - 18:28 UTC
Identified - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the Bahrain region, impacting instances hosted in the ME-SOUTH-1 region.

Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.

Mar 02, 2026 - 08:05 UTC
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 09, 2026 - 19:10 UTC
Identified - AWS is reporting a power outage affecting two Availability Zones in the UAE region. The massive load on the remaining zone is causing widespread disruptions. As backups are localized to this region, they are also impacted. We are tracking AWS updates closely and will notify you as soon as the service is restored.
Mar 02, 2026 - 18:30 UTC
Investigating - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the UAE region, impacting instances hosted in the ME-CENTRAL-1 region.

Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.

Mar 01, 2026 - 13:53 UTC
Cloudways Home Operational
Cloudways Cloud Platform Console Operational
Cloudways Cloud Platform Service Operational
Cloudways Support Operational
Cloudways API Operational
Cloud Providers Partial Outage
AWS Partial Outage
DigitalOcean Operational
Google Cloud Operational
Linode Operational
Vultr Partial Outage
Add-on Services Operational
Cloudflare Enterprise Operational
DNS Made Easy Operational
Elastic Email Operational
Rackspace Email Operational
Stackpath Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance - Cloudways Billing, Invoice & Funds Sections Apr 15, 2026 11:00 - Apr 16, 2026 21:00 UTC

We will be performing scheduled maintenance on the Cloudways Platform to improve billing experience.

Activity start time: 15th April 2026, 11:00 UTC
Activity end time: 16th April 2026, 21:00 UTC

Impact Area:

Access to your account profile, real-time billing, payments, invoices, and funds will be temporarily unavailable.

Your hosted servers and websites will remain fully operational and will not be affected by this activity.

The activity is expected to take approximately 1-2 hours per account. We will promptly inform you as soon as this maintenance is complete. We apologize for any inconvenience and appreciate your understanding as we perform these essential updates.

Posted on Apr 01, 2026 - 15:02 UTC
Apr 3, 2026

No incidents reported today.

Apr 2, 2026

Unresolved incident: Partial Outage at Sydney Location (Vultr).

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Resolved - This incident has been resolved.
Mar 25, 15:30 UTC
Monitoring - Linode has confirmed that the connectivity issues in their Jakarta region have been addressed. Their team will continue to monitor the situation to ensure stability.
Mar 20, 18:18 UTC
Identified - Our upstream provider, Linode, is currently experiencing a partial outage in their Jakarta region. Their engineering team is actively working to resolve the issue as soon as possible. We regret any inconvenience this may cause.
Mar 20, 11:42 UTC
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026