Cloudways System Status
All Systems Operational
Cloudways Home ? Operational
Cloudways Cloud Platform Console ? Operational
Cloudways Cloud Platform Service ? Operational
Cloudways Support ? Operational
Cloudways API ? Operational
Cloud Providers Operational
AWS Operational
DigitalOcean Operational
Google Cloud Operational
Linode Operational
Vultr Operational
Add-on Services Operational
Cloudflare Enterprise Operational
DNS Made Easy Operational
Elastic Email Operational
Rackspace Email Operational
Stackpath Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 14, 2024

No incidents reported today.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Resolved - This incident has been resolved.
Apr 12, 15:47 UTC
Investigating - We are aware of the issue where our customers are encountering difficulties in adding, deleting the Rackspace mailbox, and resetting mailbox logins. We are actively working with the Rackspace team to resolve this issue promptly. We apologize for any inconvenience caused.
Apr 8, 13:23 UTC
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Apr 7, 2024
Resolved - This incident has been resolved.
Apr 7, 13:02 UTC
Investigating - We are currently experiencing a partial outage in our London region. We are actively working with our upstream provider (digital ocean) to restore connectivity as quickly as possible.

Further updates will be provided as soon as more information becomes available.

Apr 7, 12:16 UTC
Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Completed - The scheduled maintenance has been completed.
Apr 4, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 07:00 UTC
Scheduled - We are scheduled to conduct a maintenance activity on our platform as per following schedule:

Activity start time: 4th April 2024 07:00 UTC
Activity end time: 4th April 2024 07:30 UTC
Impact area: During this maintenance activity, it is anticipated that some users may be logged out of the platform.

As a result of this activity, some logged in customers on the Platform may experience a logout and need to re-login to the platform. We appreciate your cooperation in this regard.

Apr 3, 16:20 UTC
Apr 3, 2024
Resolved - This incident has been resolved.
Apr 3, 13:44 UTC
Investigating - We acknowledge the reported problem wherein users are unable to create an application clone. Our development team has swiftly identified the root cause of this problem and is currently in the process of deploying a permanent fix. We sincerely apologize for any inconvenience this may have caused.
Apr 3, 12:50 UTC
Resolved - This incident has been resolved.
Apr 3, 06:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 21:48 UTC
Identified - Our team has identified the issue and they are actively working on resolving the issue. We are observing a gradual improvement in the affected SafeUpdate operations.

We are closely monitoring the situation and will provide an update once the issue is completely resolved. We again sincerely apologize for any inconvenience caused in this regard.

Apr 2, 17:18 UTC
Investigating - We are presently conducting an investigation into the slow operations affecting SafeUpdates. Our team is actively looking into this matter and will provide regular updates. We apologize for any inconvenience caused.
Apr 2, 14:44 UTC
Apr 2, 2024
Resolved - This incident has been resolved.
Apr 2, 03:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 02:13 UTC
Identified - We acknowledge the issue with the Rackspace addon operations and want to assure you that we are currently investigating this with the Rackspace team.

This will not cause any issue with the existing email boxes created through the Rackspace Addon.

Apr 1, 22:42 UTC
Apr 1, 2024
Mar 31, 2024

No incidents reported.