In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 2026 - 11:00 UTC
Scheduled - We will be performing scheduled maintenance on the Cloudways Platform to improve billing experience.
Activity start time: 15th April 2026, 11:00 UTC Activity end time: 17th April 2026, 17:00 UTC
Impact Area:
Access to your account profile, real-time billing, payments, invoices, and funds will be temporarily unavailable.
Your hosted servers and websites will remain fully operational and will not be affected by this activity.
The activity is expected to take approximately 2 days. We will update this status page as soon as this maintenance is complete. We apologize for any inconvenience and appreciate your understanding as we perform these essential updates.
Apr 15, 202611:00 - Apr 17, 202617:00 UTC
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 09, 2026 - 19:11 UTC
Update - AWS is currently experiencing a power outage affecting two of its three data centers in Bahrain. The remaining center is currently over capacity, leading to widespread service failures. Since backups are hosted in the same region, recovery is dependent on AWS restoring local power and connectivity. We are monitoring the situation 24/7 and will update you the moment services begin to recover.
Mar 02, 2026 - 18:28 UTC
Identified - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the Bahrain region, impacting instances hosted in the ME-SOUTH-1 region.
Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 02, 2026 - 08:05 UTC
Update - We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.
Mar 09, 2026 - 19:10 UTC
Identified - AWS is reporting a power outage affecting two Availability Zones in the UAE region. The massive load on the remaining zone is causing widespread disruptions. As backups are localized to this region, they are also impacted. We are tracking AWS updates closely and will notify you as soon as the service is restored.
Mar 02, 2026 - 18:30 UTC
Investigating - Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the UAE region, impacting instances hosted in the ME-CENTRAL-1 region.
Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.
Mar 01, 2026 - 13:53 UTC
Cloudways Home
Operational
Cloudways Cloud Platform Console
Under Maintenance
Resolved -
This incident has been resolved.
Apr 14, 15:00 UTC
Investigating -
We are currently experiencing a service disruption with our chat tool, which is impacting conversations. Our chat tool team is actively investigating the issue and working towards a resolution. We will provide updates here as more information becomes available.
Apr 14, 12:33 UTC
Resolved -
This incident has been resolved.
Apr 6, 18:35 UTC
Investigating -
Our upstream provider, Vultr, is currently experiencing a partial outage in their Sydney location. Their network engineers are actively working to restore connectivity as quickly as possible. We regret any inconvenience caused and appreciate your patience.
Apr 2, 13:58 UTC
Resolved -
This incident has been resolved.
Apr 4, 08:01 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 4, 06:58 UTC
Investigating -
We’re aware of an issue causing some processes to become stuck in the UI. Our team is actively investigating and working to resolve it as quickly as possible. We regret any inconvenience caused and appreciate your patience.
Apr 4, 06:00 UTC