Cloudways Status

Cloudways System Status

Minor Service Outage

Cloudways Home Operational

Cloudways Cloud Platform Console Operational

Cloudways Cloud Platform Service Operational

Cloudways Support Operational

Cloudways API Operational

Cloud Providers Partial Outage

AWS Operational

DigitalOcean Operational

Google Cloud Operational

Linode Operational

Vultr Partial Outage

Add-on Services Operational

Cloudflare Enterprise Operational

DNS Made Easy Operational

Elastic Email Operational

Rackspace Email Operational

Stackpath Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

Latency Issue on chat support (Intercom)

Resolved - This incident has been resolved.
Jun 28, 17:36 UTC

Update - This incident has been resolved.
Jun 28, 17:35 UTC

Investigating - We are currently seeing latency issues on our chat system(Intercom). This incident has been reported to the Intercom support team and they are looking into it. Once we get any additional updates from them, we will let you know. Any inconvenience caused because of this issue is highly regretted.
Jun 28, 12:55 UTC

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

Major Outage

Resolved - Issue has been resolved as per confirmation from different regions and service providers. Inconvenience cause is highly regretted.
Jun 21, 11:16 UTC

Monitoring - Cloudflare was experiencing a service outage in many regions, resulting in Cloudways customers getting alerts that their sites are down.
According to their status page, the issue has been resolved. We are in active coordination with their team to help monitor the results.
Please follow https://www.cloudflarestatus.com/ and the Cloudways status page for more details.
We appreciate your patience in this regard.
Jun 21, 08:23 UTC

Identified - We are seeing outage on multiple regions and our different web tools and portals including 3rd party services are inaccessible at the moment, we are observing the situation closely and will help our customers individually on support as soon as services restore.
Reference: https://www.thousandeyes.com/outages/
Jun 21, 07:25 UTC

Service Degradation Cloudways Platform

Resolved - This incident has been resolved.
Jun 21, 11:14 UTC

Update - This issue has been resolved as per confirmations from different regions, inconvenience cause is highly regretted.
Jun 21, 11:14 UTC

Monitoring - Issue causing service degradation has been resolved, we are monitoring the situation closely. Inconvenience caused to our customers is highly regretted.
Jun 21, 08:40 UTC

Investigating - We have identified issues in performing Operations on our Platform for which our Engineering team is investigating on urgent basis. We highly regret for the inconvenience caused in this regard.
Jun 21, 06:54 UTC

Issue with Domain Update Feature

Resolved - This incident has been resolved.
Jun 21, 00:31 UTC

Investigating - Our engineering team has observed an issue regarding Domain update feature on our platform where the domain update operation is taking more than expected time to complete. We are working to resolve this issue on priority and sincerely apologize for any inconvenience caused in this regard.
Jun 20, 13:48 UTC

Jun 20, 2022

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.