Cloudways System Status
All Systems Operational
Cloudways Home ? Operational
Cloudways Cloud Platform Console ? Operational
Cloudways Cloud Platform Service ? Operational
Cloudways Support ? Operational
Cloudways API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 1, 2020

No incidents reported today.

Sep 30, 2020
Resolved - DO servers can be launched now from Cloudways Platform without any issue, any inconvenience caused is highly regretted.
Sep 30, 16:35 UTC
Update - We are continuing to investigate this issue.
Sep 30, 16:34 UTC
Investigating - We are in coordination with DO for the resolution, inconvenience caused is deeply regretted.
Sep 30, 14:01 UTC
Sep 29, 2020
Resolved - The scheduled maintenance has been completed.
Sep 29, 23:13 UTC
Update - Event Type: Network Upgrade
Start Time: 2020-09-29 17:00:00 UTC
End Time: 2020-09-29 21:00:00 UTC
Sep 29, 17:54 UTC
Identified - One of our upstream providers Vultr Sydney's network will be upgraded to provide network enhancements as part of ongoing efforts to provide excellent service and maintain an ideal hosting environment. Any inconvenience that might have been caused is deeply regretted.
Sep 29, 17:50 UTC
Resolved - This incident has been resolved.
Sep 29, 20:54 UTC
Identified - We are currently experiencing a partial network outage at Vultr's New Jersey location affecting specific HFC instances. VULTR's network engineers are actively working to restore connectivity as quickly as possible.
Sep 29, 12:49 UTC
Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020
Resolved - The issue has been resolved from our end. Please reach out to us on LiveChat or tickets if you face any difficulty. Any inconvenience caused during the process is highly regretted.
Sep 25, 02:42 UTC
Investigating - All console operations are running slow including cloning, update domain, SSL, GIT deployment etc. We are investigating the issue on a priority basis. Any inconvenience that might have been caused is deeply regretted.
Sep 24, 17:26 UTC
Sep 24, 2020
Sep 23, 2020
Resolved - Digital Ocean's Engineering team has resolved the issue which was impacting the networking for a specific subset of Droplets across all regions. The impacting Droplets and resources (DOKS clusters, Managed Databases, Load Balancers) in the LON1 region should now be operating normally. If you continue to experience problems, please contact our 24*7 support via live chat or ticket.
Sep 23, 10:18 UTC
Identified - Digital Ocean's team has identified the cause of the issue with networking connectivity in our LON1 region and is actively working on a fix. We apologize for the inconvenience and will share an update once we have more information.
Sep 22, 21:03 UTC
Resolved - This incident has been resolved, in case you are still having any issues on Vultr's Sydney region then please contact our support.
Sep 23, 04:41 UTC
Identified - We are currently experiencing a partial outage in Vultr's Sydney location. We are in close coordination with Vultr and would update once we get more information about this. Any inconvenience that might be caused is deeply regretted.
Sep 22, 20:10 UTC
Sep 22, 2020
Resolved - This incident has been resolved.
Sep 22, 14:25 UTC
Investigating - We are currently experiencing a partial outage in Vultr's Sydney location. We are in close coordination with Vultr and would update once we get more information about this. Any inconvenience that might be caused is deeply regretted.
Sep 22, 01:46 UTC
Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Resolved - This incident has been resolved.
Sep 17, 01:58 UTC
Identified - We have identified the issue is related to the third party AWS. They confirm error rates and latencies affecting IAM. We will update as soon the issue gets resolved.
Sep 17, 00:00 UTC
Investigating - All console operations are running slow including server scale, cloning, block storage, SSL, GIT deployment. We have temporary disabled add server operation on our platform. We are investigating the issue on a priority basis. Any inconvenience that might have been caused is deeply regretted.
Sep 16, 23:38 UTC