All the remaining impacted websites are now back online, and services are functioning as expected. We appreciate your patience and apologize for any inconvenience caused.
Thank you for your understanding.
Posted Nov 12, 2024 - 05:52 UTC
Update
We are actively working with our upstream provider to identify the root cause of the issue and resolve it as quickly as possible. Some applications are already live, and we are focused on bringing the remaining apps back online. We appreciate your patience during this time and will continue to provide updates here as we make progress.
Posted Nov 11, 2024 - 22:11 UTC
Identified
We are currently experiencing an issue related to Filestore for some applications in the US region. Our engineering team is actively working to identify and resolve the issue. During this time, users may experience difficulties accessing or saving files. We apologize for the inconvenience and appreciate your patience as we work to restore normal operations. We will provide updates as soon as we have additional information.
Posted Nov 11, 2024 - 18:14 UTC
This incident affected: Cloudways Cloud Platform Service.