Latency Issue on chat support

Incident Report for Cloudways

Resolved

This incident has been resolved.

Posted Aug 17, 2023 - 09:33 UTC

Identified

We're currently observing latency issues with our chat system. This incident has already been reported to their support team, who are actively addressing the matter. We'll keep you informed as we receive further updates from them.

Once again we apologize for the inconvenience caused.

Posted Aug 17, 2023 - 08:22 UTC

This incident affected: Cloudways Support.