Accessibility issues with Rackspace webmail portal

Incident Report for Cloudways

Resolved

This incident has been resolved.

Posted Nov 25, 2021 - 00:39 UTC

Identified

We are receiving a number of complaints related to customers not able to login to their Rackspace mailbox via webmail portal or using any third party email clients. The issue is identified by the Rackspace team and they are working on fixing this issue. We will update our status page as soon as we hear update from Rackspace team. Any inconvenience caused because of this issue issue is highly regretted.

Posted Nov 24, 2021 - 10:49 UTC