Our chat support provider will be going under scheduled maintenance between 2023-04-15 08:00 UTC and 2023-04-15 09:30 UTC. During the maintenance window, the chat support will be unavailable for 30 minutes for our customers during the 1.5hour window, however the tickets portal will be working as usual. Inconvenience caused is highly regretted.
Posted Apr 13, 2023 - 03:49 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 13, 2023 - 03:47 UTC
Investigating
Our chat support provider will be going under scheduled maintenance between 2023-04-15 08:00 UTC and 2023-04-15 09:30 UTC. During the maintenance window, the chat support will be unavailable for 30 minutes for our customers during the 1.5hour window, however the tickets portal will be working as usual. Inconvenience caused is highly regretted.