Let's Encrypt Renewals not working as expected

Incident Report for Cloudways

Resolved

This incident has been resolved.
Posted Jan 24, 2022 - 16:23 UTC

Monitoring

A fix has been applied by our Engineering team for the Let's Encrypt SSL renewal issue. We are further monitoring this on our side.
Posted Jan 10, 2022 - 08:17 UTC

Identified

We are experiencing an issue at the moment with Let's Encrypt renewals. Our Engineering team is aware of the issue and working on a fix. This page will be updated when the incident has been resolved. We apologize for any inconvenience caused.
Posted Jan 07, 2022 - 23:17 UTC
This incident affected: Cloudways Cloud Platform Console.