Issue with Adding Domains and Managing DNS Records (DNS Made Easy Addon)

Incident Report for Cloudways

Identified

We are currently encountering an issue with adding domains and the records in DNS Made Easy addon. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected.

Our team is actively investigating the issue and will provide updates as soon as more information is available.
Posted Aug 30, 2026 - 10:52 UTC
This incident affects: Add-on Services (DNS Made Easy).