Issue with chat tool

Incident Report for Cloudways

Resolved

This incident has been resolved.

Posted May 14, 2024 - 14:40 UTC

Investigating

We are currently experiencing intermittent issues with our chat tool and have reported the problems to the relevant support team. We apologize for any inconvenience this may be causing to our customers who are encountering slow responses on live chat during this period. Rest assured, we are working diligently to resolve the issue as quickly as possible. Thank you for your patience and understanding.

Posted May 14, 2024 - 14:05 UTC

This incident affected: Cloudways Support.