Operations taking time to complete on Platform

Incident Report for Cloudways

Resolved

This incident has been resolved.

Posted Sep 28, 2022 - 13:12 UTC

Monitoring

A fix has been implemented and we are currently monitoring the results.

Posted Sep 28, 2022 - 06:24 UTC

Investigating

We are observing slow response from our backend for the operations to complete which are triggered from the Platform UI. Our backend team is investigating and we will update our customers as soon as we can. Inconvenience caused is highly regretted.

Posted Sep 28, 2022 - 06:00 UTC

This incident affected: Cloudways Cloud Platform Console and Cloudways Cloud Platform Service.