Cloudways Platform | Issue with transactional Emails
Incident Report for Cloudways
This incident has been resolved.
Posted Feb 21, 2024 - 14:49 UTC
A fix has been implemented and we are monitoring the results.
Posted Feb 21, 2024 - 11:00 UTC
We have identified an issue affecting our transactional emails associated with the Cloudways Platform, including TFA alerts, password reset notifications, and bot alerts. Our teams are actively working on a resolution, and we sincerely regret any inconvenience caused.

Please note that our email add-on services, such as Elastic Email and Rackspace, are not affected by this issue.
Posted Feb 19, 2024 - 05:49 UTC
This incident affected: Cloudways Cloud Platform Service.