Rackpsace Webmail login issues

Incident Report for Cloudways

Resolved

This issue has been resolved.

Posted Oct 03, 2024 - 10:19 UTC

Update

We are continuing to investigate this issue.

Posted Oct 03, 2024 - 05:15 UTC

Investigating

We are currently experiencing a technical issue that is preventing users from logging in to Rackspace's email service.

Our backend team is coordinating with the Rackspace team on this matter. We will post an update on the issue as soon as possible. We sincerely apologize for any inconvenience this may have caused our customers.

Posted Oct 03, 2024 - 04:33 UTC

This incident affected: Add-on Services (Rackspace Email).