Connectivity Issue - DigitalOcean (Multiple Regions)

Incident Report for Cloudways

Resolved

This incident has been resolved.

Posted Aug 09, 2023 - 18:13 UTC

Update

We have observed the re-occurrence of the issue affecting multiple services. Our team is actively working to address and mitigate this problem. Consequently, users might experience connection timeouts and errors for services hosted in various locations. We sincerely apologize for any inconvenience you may have experienced due to this situation.

Posted Aug 09, 2023 - 12:12 UTC

Investigating

We are investigating a connectivity issue with DigitalOcean in London and San Francisco.

During this time, users may experience connection timeouts and errors for all services deployed in this data center.

We will share additional updates as we have more information.

Posted Aug 09, 2023 - 10:08 UTC

This incident affected: Cloud Providers (DigitalOcean).