Elastic Email Degraded Services

Incident Report for Cloudways

Resolved

This incident has been resolved.
Posted Dec 02, 2025 - 12:26 UTC

Investigating

We are facing degraded performance with Elastic Email, affecting a subset of customers whose emails are not being sent promptly and experiencing delays. Our teams are actively investigating the problem with the elastic email team and we will be updating this status page with further information as soon as it is available. We apologize for any inconvenience this may be causing.
Posted Dec 01, 2025 - 14:10 UTC
This incident affected: Add-on Services (Elastic Email).
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