Rackpsace Webmail login issues

Incident Report for Cloudways

Resolved

This incident has been resolved.
Posted Dec 04, 2024 - 03:52 UTC

Identified

We are currently experiencing a technical issue that is preventing users from logging in to Rackspace's email service for newly added aliases or mailboxes.

Our team is coordinating with the Rackspace team on this matter. We sincerely apologize for the inconvenience caused.
Posted Dec 02, 2024 - 09:14 UTC
This incident affected: Add-on Services (Rackspace Email).
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