Service Disruption - Elastic Email service
Incident Report for Cloudways
This incident has been resolved.
Posted Oct 25, 2021 - 18:19 UTC
A fix has been implemented and we are monitoring the results.
Posted Oct 25, 2021 - 18:08 UTC
The issue has been identified and a fix is being implemented.
Posted Oct 25, 2021 - 18:00 UTC
We are currently investigating the cause of the disruption of email sending services via Elastic Email Add-on. Our Engineering team is in close coordination with Elastic email support who are aware of the issue and they are already investigating it. We will share additional updates once we have more information from Elastic Email.

Please accept our sincere apologies for any inconvenience caused because of this issue.
Posted Oct 25, 2021 - 17:37 UTC