Live Chat system intermittent slow response

Incident Report for Cloudways

Resolved

This incident has been resolved.

Posted May 12, 2023 - 00:16 UTC

Investigating

We are observing slow response in receiving and sending messages from our end on our Live Chat system, and are investigating the cause with our provider. Inconvenience caused to our customers is highly regretted.

Posted May 11, 2023 - 10:17 UTC

This incident affected: Cloudways Support.