Platform operations getting stuck

Incident Report for Cloudways

Resolved

This incident has been resolved.

Posted Oct 10, 2022 - 19:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 10, 2022 - 13:57 UTC

Investigating

We have identified an issue that has rendered our Cloudways Platform (https://platform.cloudways.com) to be slow in progressing operations. Our team are actively working for the resolution, any inconvenience caused is highly regretted.

Posted Oct 10, 2022 - 10:33 UTC

This incident affected: Cloudways Cloud Platform Console and Cloudways Cloud Platform Service.