NAT Pool Exhaustion in DigitalOcean DOCC Clusters LON1, AMS3, and FRA1

Incident Report for Cloudways

Resolved

This incident has been resolved.
Posted Jun 21, 2023 - 19:27 UTC

Investigating

Our cloud service provider, DigitalOcean, is currently experiencing an issue characterized by a significant increase in outbound connections from DOCC clusters in LON1, AMS3, and FRA1. This surge is causing exhaustion of the NAT pools for the firewalls in those data centers. As a result, connections from the management network to the public Internet are being affected. We sincerely apologize for any inconvenience caused by this issue.
Posted Jun 21, 2023 - 13:19 UTC
This incident affected: Cloud Providers (DigitalOcean).
← Current Status Powered by Atlassian Statuspage