Vultr - Frankfurt - Inaccessible servers

Incident Report for Cloudways

Resolved

This incident has been resolved.

Posted Feb 03, 2023 - 00:25 UTC

Update

We are continuing to monitor for any further issues.

Posted Feb 02, 2023 - 22:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 02, 2023 - 18:53 UTC

Investigating

We have received multiple reports of inaccessible Vultr servers in the Frankfurt location. We are closely working with the upstream provider and investigating this incident. Any inconvenience caused because of this issue is highly regretted.

Posted Feb 02, 2023 - 18:32 UTC

This incident affected: Cloud Providers (Vultr).