MANDATORY MAINTENANCE: Server Restart Required

Incident Report for Cloudways

Update

We are continuing to work on a fix for this issue.
Posted May 16, 2026 - 09:49 UTC

Identified

We are running a mandatory maintenance activity across a few of our customers’ servers regarding infrastructure stability upgrades. This will require us to restart the servers which will introduce a brief service interruption. We are expecting the Cloudways Platform to remain fully operational during this activity. This is an ongoing activity and we will provide further updates here. Thank you for your trust in Cloudways.
Posted May 16, 2026 - 09:47 UTC
This incident affects: Cloudways Cloud Platform Console.
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