Cloudways Platform Console: Degraded Performance

Incident Report for Cloudways

Resolved

The incident has been resolved. Any inconvenience that might be caused is deeply regretted.

Posted Jan 08, 2021 - 03:06 UTC

Monitoring

Our team has added new Stackpath IPs in the firewall. We are monitoring the situation now.

Posted Jan 08, 2021 - 00:50 UTC

Investigating

Few of our customers are experiencing degraded performance on using the platform console. Our team is actively working with Stackpath(WAF) team to resolve the issue. We would update once we get more information about this. Any inconvenience that might be caused is deeply regretted.

Posted Jan 08, 2021 - 00:26 UTC

This incident affected: Cloudways Cloud Platform Console.