Rackspace Email Addon issue

Incident Report for Cloudways

Resolved

This incident has been resolved.
Posted Apr 01, 2021 - 18:35 UTC

Investigating

We are getting an issue with our Rackspace email addon service due to which our customers are not able to create new mailboxes however existing mailboxes are working as expected. Our Engineering team is coordinating with their support and hope to resolve it very soon. Any inconvenience caused in this regard is highly regretted.
Posted Mar 31, 2021 - 22:54 UTC
This incident affected: Cloudways Cloud Platform Service.