Applications Not Visible to Team Members

Incident Report for Cloudways

Resolved

This incident has been resolved.
Posted May 14, 2025 - 09:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 14, 2025 - 09:14 UTC

Investigating

We are aware of the issue where the applications are not visible to team member accounts, despite the correct permissions being granted by the primary account owner. Our team is actively working on a fix, and we will share updates as soon as the issue is resolved.

We appreciate your patience and understanding in the meantime.
Posted May 13, 2025 - 18:27 UTC
This incident affected: Cloudways Cloud Platform Service.
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