Issue with Adding Domains and Managing DNS Records in DNS Made Easy

Incident Report for Cloudways

Resolved

This incident has been resolved.
Posted Jan 21, 2025 - 14:38 UTC

Update

We are continuing to investigate this issue.
Posted Jan 21, 2025 - 12:43 UTC

Investigating

We are currently encountering an issue with adding domains and the records in DNS Made Easy. As a result, customers may face difficulties managing their DNS configurations or adding new records.
Please rest assured that existing DNS records are resolving correctly, and there is no impact on your website's availability or functionality. All websites remain fully operational and accessible as expected.
Our team is actively investigating the issue and will provide updates as soon as more information is available.
Posted Jan 21, 2025 - 12:41 UTC
This incident affected: Cloudways Cloud Platform Console and Add-on Services (DNS Made Easy).
← Current Status Powered by Atlassian Statuspage