Latency Issue on chat support (Intercom)
Incident Report for Cloudways
This incident has been resolved.
Posted Nov 03, 2022 - 04:04 UTC
The issue is resolved and we are monitoring the system at the moment.
Posted Nov 02, 2022 - 15:19 UTC
A fix has been implemented and we are monitoring the results.
Posted Nov 02, 2022 - 15:11 UTC
We are currently seeing latency issues on our chat system. This incident has been reported to the Intercom support team and they are working on it. Once we get any additional updates from them, we will let you know. Apologies for the inconvenience caused in this regard.
Posted Nov 02, 2022 - 13:05 UTC
This incident affected: Cloudways Support.