The reported issue in Frankfurt region has been resolved. Any inconvenience that might have been caused is deeply regretted. Please feel free to contact our support if you need any further assistance.
Posted Jan 13, 2020 - 22:39 UTC
We have detected that our upstream provider VULTR is experiencing partial outage in Frankfurt region that could lead to delays and server inaccessibility and other operations in this particular region. They are investigating the issue at this point in time. We would update once we get more information about this. Any inconvenience that might be caused is deeply regretted.