Issue with Inbox in Chat Tool

Incident Report for Cloudways

Resolved

This incident has been resolved.

Posted Aug 09, 2024 - 15:02 UTC

Investigating

Our chat tool team is currently working on an issue where the Inbox is showing inconsistency around conversation assignment and counts of conversations available. Our chat tool team has identified the cause and is working to resolve it.

We highly value your patience and understanding as we strive to rectify the situation promptly. Thank you for your continued support.

Posted Aug 09, 2024 - 12:59 UTC

This incident affected: Cloudways Support.