Our scheduled maintenance activity for live chat support is completed and we are verifying the results, please refresh your platform browser tab or logout/login to get our improved live chat service
Posted Jun 06, 2021 - 06:01 UTC
Update
Our Live Chat support maintenance activity is in progress, we will update the status once it finishes. In case of assistance required, please follow this link to create a ticket https://tickets.cloudways.com/hc/en-us/requests/new (platform login required)
Posted Jun 06, 2021 - 04:52 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 06, 2021 - 04:01 UTC
Scheduled
We will be carrying out maintenance on our live chat support system tomorrow, Sunday 6th June at 4 am UTC. The activity is intended to provide our customers with an improved experience when interacting with our Support teams over live chat. The activity will not impact regular operations of the Cloudways Platform with the exception of LiveChat which will not be available during the maintenance. We estimate the activity to be completed within 2 hours. In case you have an ongoing chat at the start of the maintenance activity it will be automatically closed. If you require urgent assistance while the maintenance is ongoing you can reach us over the tickets (Platform login required) so we can assist you. We apologize for the inconvenience this may cause. Cloudways appreciates your patience and cooperation in helping us bring a better service experience to you, our valued customers.
Posted Jun 05, 2021 - 15:54 UTC
This scheduled maintenance affected: Cloudways Support.