Object Cache Pro Licensing issue

Incident Report for Cloudways

Resolved

This incident has been resolved.

Posted Sep 11, 2023 - 08:47 UTC

Monitoring

The Object Cache Pro team has implemented a fix for the licensing issue in the plugin, and we are now monitoring the results.

Posted Sep 08, 2023 - 22:24 UTC

Investigating

We have received multiple reports from our customers regarding licensing issues with Object Cache Pro, where licenses are displaying deauthorization. We are currently investigating this matter with the Object Cache Pro team and will provide further updates as soon as we have more information.

Posted Sep 08, 2023 - 11:12 UTC