Unable to Create Mailbox in Rackspace
Incident Report for Cloudways
Resolved
This incident has been resolved.
Posted Jan 30, 2025 - 09:26 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 24, 2025 - 08:06 UTC
Investigating
We are currently facing a technical issue that is preventing users from creating new mailboxes in Rackspace's email service.

Our team is coordinating with the Rackspace team on this matter. We sincerely apologize for the inconvenience caused.
Posted Jan 23, 2025 - 15:07 UTC
This incident affected: Add-on Services (Rackspace Email).