Issue with Rackspace webmail

Incident Report for Cloudways

Resolved

This incident has been resolved

Posted Sep 09, 2024 - 17:37 UTC

Investigating

We are receiving a number of complaints related to customers not able to login to their Rackspace mailbox via webmail portal or using any third party email clients. The issue has been identified by the Rackspace team and they are working on fixing the issue. We will update our status page as soon as we hear update from Rackspace team. Any inconvenience caused because of this issue is highly regretted.

Posted Sep 09, 2024 - 14:41 UTC

This incident affected: Add-on Services (Rackspace Email).