Issue with Server related Operations | Digital Ocean

Incident Report for Cloudways

Resolved

This incident has been resolved.

Posted Oct 07, 2022 - 02:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 06, 2022 - 23:24 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 06, 2022 - 20:02 UTC

Investigating

We are currently observing issues with server related operations (e.g. server launch, cloning etc) for Digital Ocean servers on our Platform. This is due to the API issue on the service Provider end. Our Engineering team is in close coordination with Digital Ocean Team on this issue. We will update our status page as soon as the issue is resolved. We sincerely Apologize for the inconvenience caused in this regard.

Posted Oct 06, 2022 - 16:48 UTC

This incident affected: Cloudways Cloud Platform Service.