DNS Made Easy Issue with Adding Domains and Managing DNS Records

Incident Report for Cloudways

Resolved

This incident has been resolved.
Posted Nov 07, 2025 - 14:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 07, 2025 - 14:40 UTC

Investigating

We are currently encountering an issue with adding domains and the records in DNS Made Easy. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains.
Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected.
Our team is actively investigating the issue and will provide updates as soon as more information is available.
Posted Nov 07, 2025 - 13:12 UTC
This incident affected: Add-on Services (DNS Made Easy).
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