Cloudways Status

Cloudways System Status

All Systems Operational

Cloudways Home Operational

Cloudways Cloud Platform Console Operational

Cloudways Cloud Platform Service Operational

Cloudways Support Operational

Cloudways API Operational

Cloud Providers Operational

AWS Operational

DigitalOcean Operational

Google Cloud Operational

Linode Operational

Vultr Operational

Add-on Services Operational

Cloudflare Enterprise Operational

DNS Made Easy Operational

Elastic Email Operational

Rackspace Email Operational

Stackpath Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 11, 2025

No incidents reported today.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

Vultr - Paris | Partial Outage

Resolved - This incident has been resolved.
Jun 7, 03:59 UTC

Investigating - We have Identified that our upstream provider, VULTR, is experiencing a partial outage in the Paris region, which may result in delays and server inaccessibility. Their team is currently investigating the issue. We will provide updates as soon as more information becomes available. We sincerely apologize for any inconvenience this may cause.
Jun 6, 09:11 UTC

Jun 6, 2025

Jun 5, 2025

No incidents reported.

Jun 4, 2025

Vultr - Paris | Partial Outage

Resolved - This incident has been resolved.
Jun 4, 20:43 UTC

Investigating - We have Identified that our upstream provider, VULTR, is experiencing a partial outage in the Paris, Dallas & New Jersey regions, which may result in delays and server inaccessibility. Their team is currently investigating the issue. We will provide updates as soon as more information becomes available. We sincerely apologize for any inconvenience this may cause.
Jun 4, 09:23 UTC

Jun 3, 2025

No incidents reported.

Jun 2, 2025

Digital Ocean Droplet Issue - New York Region

Resolved - This incident has been resolved.
Jun 2, 10:27 UTC

Investigating - We are observing an issue with some of the Droplets in the New York region on Digital Ocean. During this time, users may see their server being inaccessible. Our Engineering team is working closely with DO team to resolve this issue. We apologize for the inconvenience and will share an update once we have more information.
May 30, 14:07 UTC

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

May 29, 2025

Issue with Chat Tool

Resolved - This incident has been resolved.
May 29, 14:59 UTC

Investigating - We have identified a problem with our Chat tool that is affecting the Inbox, Messenger, and new conversations. Consequently, customers may encounter errors or disruptions in functionality during this period.

We sincerely appreciate your patience and understanding as we work diligently to resolve the issue promptly. Thank you for your ongoing support.

In the meanwhile, please create a support ticket to contact our support by following the below link:
https://support.cloudways.com/en/articles/5119857-how-to-create-a-support-ticket
May 29, 14:31 UTC

May 28, 2025

No incidents reported.