Cloudways Status

Cloudways System Status

All Systems Operational

Cloudways Home Operational

Cloudways Cloud Platform Console Operational

Cloudways Cloud Platform Service Operational

Cloudways Support Operational

Cloudways API Operational

Cloud Providers Operational

AWS Operational

DigitalOcean Operational

Google Cloud Operational

Linode Operational

Vultr Operational

Add-on Services Operational

Cloudflare Enterprise Operational

DNS Made Easy Operational

Elastic Email Operational

Rackspace Email Operational

Stackpath Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2025

No incidents reported today.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

Service degradation due to Cloudflare global outage

Resolved - We have received confirmation from Cloudflare that their services have returned to normal and no further errors or latency are being observed across their network. As a result, the issue affecting access to the Cloudways platform has been resolved.
We sincerely appreciate your patience and understanding during this disruption.
Nov 18, 17:57 UTC

Monitoring - The Cloudflare team has implemented a fix. We continue to monitor for errors to ensure all services return to normal.
Nov 18, 15:11 UTC

Update - We are continuing to monitor the Cloudflare status.
Nov 18, 12:57 UTC

Investigating - Cloudflare is currently facing a global service outage that’s affecting websites and services using their network. This includes the Cloudways website, platform and related services. We’re actively monitoring Cloudflare’s updates and will keep our customers informed as the situation evolves.
Nov 18, 12:03 UTC

Temporary Server Visibility Issue

Resolved - This incident has been resolved.
Nov 18, 09:01 UTC

Monitoring - A fix has been implemented, and we are monitoring the results.
Nov 18, 06:13 UTC

Investigating - We are currently aware of an issue affecting the visibility of servers within the account dashboard. Customers may notice that their active servers are temporarily missing or not displaying in their server list. Please be assured that this is only a display issue. Our engineering team is actively investigating the root cause and working to restore server visibility as quickly as possible. We sincerely apologize for any confusion or inconvenience this may have caused.
Nov 18, 05:30 UTC

Nov 17, 2025

No incidents reported.

Nov 16, 2025

Creation Events failing for DO Servers

Resolved - This incident has been resolved.
Nov 16, 11:37 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 10:51 UTC

Identified - The issue has been identified and a fix is being implemented.
Nov 16, 10:44 UTC

Investigating - We are currently investigating an issue where creation events for DigitalOcean Server provisioning is failing. As a result, users may experience errors when creating DO servers, cloning servers.

Our engineering team is actively working on it to resolve the issue. We apologize for the inconvenience and will provide further updates as more information becomes available.
Nov 16, 10:02 UTC

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

Planned Maintenance – Cloudways Platform

Completed - The scheduled maintenance has been completed.
Nov 8, 06:00 UTC

Verifying - Verification is currently underway for the maintenance items.
Nov 8, 06:00 UTC

Update - Scheduled Maintenance has been completed now and the platform is operational now. We are monitoring it if there are any reported issues.
Nov 8, 05:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 05:00 UTC

Scheduled - We will be conducting an important platform maintenance to enhance performance and reliability during the following window:

Activity start time: 8th November, 05:00 UTC
Activity end time: 8th November, 06:00 UTC

Impact Area during the activity:
- Cloudways Platform will temporarily experience downtime.
- Flexible product operations may experience temporary slowness.
- There will be no impact on your site's overall availability.

We will promptly inform you as soon as this maintenance is complete. Thank you for your patience and understanding as we work to improve your experience. If you have any questions, please feel free to reach out to our support team.
Nov 6, 08:29 UTC

Nov 7, 2025

DNS Made Easy Issue with Adding Domains and Managing DNS Records

Resolved - This incident has been resolved.
Nov 7, 14:41 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 14:40 UTC

Investigating - We are currently encountering an issue with adding domains and the records in DNS Made Easy. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains.
Please rest assured that existing DNS records are resolving correctly and all websites remain fully operational and accessible as expected.
Our team is actively investigating the issue and will provide updates as soon as more information is available.
Nov 7, 13:12 UTC

Nov 6, 2025

No incidents reported.