Cloudways Status

Cloudways System Status

All Systems Operational

Cloudways Home Operational

Cloudways Cloud Platform Console Operational

Cloudways Cloud Platform Service Operational

Cloudways Support Operational

Cloudways API Operational

Cloud Providers Operational

AWS Operational

DigitalOcean Operational

Google Cloud Operational

Linode Operational

Vultr Operational

Add-on Services Operational

Cloudflare Enterprise Operational

DNS Made Easy Operational

Elastic Email Operational

Rackspace Email Operational

Stackpath Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2024

No incidents reported today.

Apr 24, 2024

Intermittent issue on platform regarding visibility of servers under user's accounts

Resolved - This incident has been resolved.
Apr 24, 12:14 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 11:23 UTC

Identified - We are currently receiving reports from some customers regarding issues with the visibility of their servers under their Cloudways accounts. Our backend team is actively investigating the problem with the highest priority. We appreciate your patience in this matter, and we sincerely apologize for any inconvenience caused.
Apr 24, 11:03 UTC

Connectivity Issue - DigitalOcean (Banglore)

Resolved - This incident has been resolved.
Apr 24, 10:51 UTC

Investigating - We are investigating a connectivity issue with DigitalOcean in Banglore.

During this time, users may experience connection timeouts and errors for all services deployed in this data center.

We will share additional updates as we have more information.
Apr 23, 20:43 UTC

Apr 23, 2024

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

UK Region Phone Number Verification Issue

Resolved - This incident has been resolved.
Apr 17, 20:01 UTC

Investigating - We are aware of a technical issue preventing our UK customers from verifying their phone numbers. Our team is actively working on a resolution, and we expect to have this fixed shortly. We apologize for any inconvenience caused.
Apr 17, 18:21 UTC

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

Issue with Rackspace Mailbox Operations

Resolved - This incident has been resolved.
Apr 12, 15:47 UTC

Investigating - We are aware of the issue where our customers are encountering difficulties in adding, deleting the Rackspace mailbox, and resetting mailbox logins. We are actively working with the Rackspace team to resolve this issue promptly. We apologize for any inconvenience caused.
Apr 8, 13:23 UTC

Apr 11, 2024

No incidents reported.